Used for customer authentication in the application.

Used to notify your customer about the status of their bill batch run.

These templates are used with Bill Batch email notifications.

Used to notify your customer about the status of their bill cycle run.

These templates are used with the bill cycle run actions in the Rating & Billing application.

Refer to Configure Bill Cycle Notifications.

Used to send notifications to your customer about their billing account based on billing account actions.

These templates are used with Account email notifications.

Refer to Configure Email Operation for Account Notifications.

Used to notify your customer on the status of their counter actions.

These templates are used with Counter email notifications, which are accessed from the Services section for an account in the Accounts application.

Used to notify your customer when a Credit Adjustment has been processed. These templates are used with the Credit Adjustment (one of the Payment notifications). You can create a PDF template for a credit memo attachment.

Refer to Configure Email Operation for Payment Notifications.

Used to send notifications to your customer for Dunning Actions, such as Dunning Plan tier changes.

These templates are used with the Dunning email notifications.

Templates that you define that are reusable pieces that you reference in other email templates. For example, a signature or your company logo. In the notification templates you can then select the fragment for use in the Product Sale, Invoice, and Payment emails.

Refer to Configure Email Operation for Sales Order Notifications, Configure Email Operation for Invoice Notifications, or Configure Email Operation for Payment Notifications.

Used for email notifications sent to your customer when your customer’s invoice is ready. The PDF version of the invoice is attached to the email. Gotransverse provides you with one predefined Invoice Notification Template.

These templates are used with the Invoice Notifications, which can be accessed from either the Notification Management Module or the Rating & Billing application’s Billing Management Module.

Refer to Configure Email Operation for Invoice Notifications or Billing Actions.

Used for email notification sent to your customer when your customer's credit card or bank account is successfully charged for an auto-recurring payment or a one-time payment.

These templates are used with the Payment notifications, which are accessed from either the Notification Management Module or the Receivables application’s Payment Rules and Actions Module.

Refer to Configure Email Operation for Payment Notifications or Payment Actions.

Used to send notifications to your customer when their Payment Plan is created in draft, activated, completed, or canceled.

These templates are used with Payment Plan notifications.

Refer to Configure Email Operation for Payment Notifications or Payment Actions.

Used for Product Actions when the order is in progress or when it completes. Gotransverse provides you with one predefined Product Sale notification template (one of the Payment notifications).

These templates are used with the Product email notifications.

Refer to Configure Email Operation for Product Action or Product Actions.

Used for email notifications sent to customers to inform them that a refund has been processed.

These templates are used with the Refund (one of the Payment notifications) email notification.

Refer to Configure Email Operation for Payment Notifications or Payment Actions.

Used to send notifications to your customer when an SVS register has a negative balance or negative ordered amount so they can manually submit contributions to make it positive.

These templates are used with the SVS email notifications.

Used to notify your customer about their current Register balance status. For example, if customers want to be notified when their balance is below zero, they will receive notifications as long as the balance equals or is lower than the specified value.

These templates are used with the SVS email notifications.

Used for email notification to send your customer a receipt for their purchase or renewals. Gotransverse provides you with two predefined Sales Order notification templates.

These templates are used with the Sales Order email notifications.

Refer to Configure Email Operation for Sales Order Notifications or Product Actions.

Used to send notifications to your customer about upcoming or overdue scheduled payments in their Payment Plan.

These templates are used with the Scheduled Payment (one of the Payment Plan notifications) email notifications.

Used for email notification sent to persons, such as third parties, to inform them that a customer has ordered or changed Service.

These templates are used with the Product email notifications can be configured from the Products application’s Product Catalog Module (refer to Product Actions), as well as from the Notification Management Module (refer to Configure Email Operation for Product Action).

Used to notify your customers when the variable of a custom field changes.

Used to notify customers about the following system actions:

• BillCycleRun — When a bill cycle run moves to any of the following statuses: Failed, Completed, Simulation Completed, or Approved.

• EndOfContractJob — When Change Agreement, Change Service, Renew Agreement, or Renew Service for Subscription actions are executed.

• EndOfContractJob — When there is a Tenant Tax Configuration error.

• ProcessAutoRecurringPaymentsJob — When there is no payment processor for BillingAccountRecurringPayment.