Cancel Payment Batch

Pending payment batches can be canceled.

Complete the following steps to cancel a pending payment batch:

  1. Select Receivables from the Gotransverse application menu Module menu icon.

    Payment Collection Window

    2. Payment Collection Window

    Click the collapse icon icon in the left pane to hide it. Click the icon to open it.

  2. In the Payment Batches section, click Cancel in the Actions column for the batch number you wish to cancel.

  3. Click Yes on the confirmation window to cancel the batch.

    Confirmation Window

    Confirmation Window

    • All payments are removed from the batch

    • The status of the file changes to Canceled, and the canceled file remains as a permanent record.

The batch file stays listed in the Payment Batches section for historical purposes only. You cannot return to the file to reactivate it. To process the payments that were removed, you must create a new batch file.

 

View Payment Batch Details

Create Payment Batch

Add Payments to Payment Batch

Edit Payment Batch Details

Post Payment Batch

Errant Payments

Create Payment Retry Batch Manually

Create Payment Retry Batch by Filter

Global Errant Payments

 

 

 

Topic updated: 02/2025.