Create Payment Retry Batch Manually

Complete the following steps to manually create a payment retry batch:

  1. Select Receivables from the Gotransverse application menu Module menu icon.

    Payment Collection Window

  2. Payment Collection Window

    Click the collapse icon icon in the left pane to hide it. Click the icon to open it.

  3. In the Payment Batches section, click the Batch Number active link of the payment batch to view in a Payment Batch Details window.

    Payment Batch Details Window

    Payment Batch Details Window

  4. On the Payment Batch Details window, in the Errant Payment section, click the Create Retry Batch button to open the Create Retry Batch window.

    Payment Batch Details Window

    Payment Batch Details Window

  5. On the Create Retry Batch window, select the payment records to add to a new batch file.

    Select the Check/Uncheck All checkbox to either select or deselect all payments.

    Create Retry Batch Window

    Create Retry Batch Window

  6. Click Finish. The batch files are applied to the customer accounts.

 

 

 

 

Topic updated: 11/2024.