Users Module

The Users module allows you to manage users, similar to what can be done in the Admin application’s Users Module.

To grant your users access to the desired Gotransverse applications, such as Customer Billing, Revenue Management, and Scheduler, you have to assign corresponding roles to a user account. The access users have to the platform is governed by the roles that are critical to security and determine what applications and actions users can see and what actions they can perform.

Administration Window

The Administration application’s Users module can be used to complete the following:

• View details about a user

• Search for users

• Create a new user

• Edit existing users

• Assign a role to a user

• Unassign a role to a user

Administrators can manage users and the accesses they have through the following elements of the system:

• Users

• Security Roles

• Security Authorities

Security roles contain security authorities that provide granular access to an application or module. For example, the CSR security role provides limited system access to the applications, while GTV UI Full Access grants access to all applications.

The following diagram illustrates this high-level user management structure in Gotransverse.

User Rules

The following table provides an overview of users, security roles, and security authorities within the Gotransverse billing platform. Refer to Role, Authority, and Levels Module for more information.

Security Item Descriptions

Security Item	Description
Users	Provides base unique access level for Gotransverse applications. Accesses provided to users are determined by the roles assigned to user accounts.
Security Roles	Intended to match the access needed to perform a role a customer has in their organization such as System Administrator or Customer Service Representative (CSR). Access rights that roles provide are determined by the granted security authorities. You can assign pre-defined (standard) or custom roles to the user account: Pre-defined Roles — Standard roles that are based on the most common access needed for users. Standard roles already include a set of security authorities that cannot be modified. Examples of standard roles are Admin, Product Manager, Customer Service Representative (CSR), and CSR Supervisor. Refer to Predefined Roles for a complete list. Custom Roles — Created by the administrator to match specific users’ needs. A custom role is created in the Admin application. You also assign one or several security authorities to the custom role in the Admin application.
Security Authority	Provides functional-level access to the application or modules. Examples include: Customer Billing - Read-only access to the Billing Management area, Mediation Manager: Billing and Rating - Upload Usage File, Revenue Management (GL) - Read-only access to the Charge Info Records areas. The security authorities become part of roles. Security authorities include: Aggregated — Provides access to multiple actions, typically grouped around a consistent UI access flow. For example, Customer Billing - Full Access to the Billing Management Area grants you access to perform all actions in that area. Individual — Provides access to a single function or action such as Accounts – Change Address. For a full list of available Gotransverse security authorities and areas they control, refer to Manage Security Authorities.

Refer to the following topics for additional information about about managing user accounts in the Users module: