Invoice Summary

The Invoice Summary section displays important details about the invoice and may also include a Balance Forward Statement.

Invoice Summary Section

Field	Description
Account Number	The billing account number.
Invoice Number	The invoice number.
Type	The invoice type. Options include: Invoice — An invoice generated by the bill cycle process. Manual — An invoice generated by reversing or reissuing an existing invoice or by manually creating an invoice. On Demand — An invoice generated via On Demand Billing. On Order — An invoice generated for orders with Invoice Order selected.
SubType	The invoice subtype. Options include: Standard — The invoice subtype for Invoice, On Demand, and On Order invoice types. Reverse — A manual invoice subtype. Reissue — A manual invoice subtype.
Billing Period	The start and end date of the bill cycle run that created the invoice.
Due Date	The date payment for the invoice is due.
Auto Pay Date	The date the payment for the invoice is scheduled for billing accounts with auto-payment enabled and an active auto-payment method.
Account Name	The customer name.
Invoice Date	The date of the invoice.
Bill Cycle Run	The bill cycle run that generated the invoice; identified by the Bill Cycle Name + Sequence number. Click the link to navigate to the Bill Cycle Run Details.
Disputed	The invoice is denoted (Yes or No) as disputed. Refer to Disputed Invoice.
Created By	The user name or source of the invoice.
Address	The address where check payments should be sent.
Remit To	The name that should appear on check payments.
Service Charges	The total amount of recurring services, One-Time products, and manual charges. billed during the billing period.
Service Activity Charges	The total amount of usage charges in the service period(s) billed in the billing period.
Other Charges	The total amount of other charges incurred during the billing period such as debit adjustments.
Taxes & Fees	Total amount of taxes and fees calculated for the invoice.
Total Current Charges	Total amount due for the invoice.

A Balance Forward Statement may be displayed with the invoice summary. The balance forward statement fields display the total amount of transactions that occurred since the last invoice was generated and adds the total of the current invoice to calculate a new account balance.

Invoice Summary Section

Balance Forward Statement Fields of the Invoice Summary

The system setting Enable Balance Forward Statement Processing must be set to TRUE for these fields to display. Refer to System Settings for more information about how to configure system settings in the Admin application.

Balance Forward Statement Fields
Field	Description
Previous Balance	The Total Amount Due of the previous bill cycle run generated invoice.
Payments Posted	The total amount of all payments posted to the billing account since the previous bill cycle run generated invoice.
Payment Adjustments	The total amount of all payment adjustments posted to the billing account since the previous bill cycle run generated invoice.
Credit Adjustments Posted	The total amount of all credit adjustments posted to the billing account since the previous bill cycle run generated invoice.
Credit Adjustment Write-Offs	The total amount of all credit adjustment write-offs posted to the billing account since the previous bill cycle run generated invoice.
BALANCE	The sum of the Previous Balance and the payment and credit adjustment activity since the previous bill cycle run generated invoice.
TOTAL AMOUNT DUE	The sum of the BALANCE from the Balance Forward Statement and the Total Current Charges for the invoice.

Topic updated: 11/2023.