Service System Settings
Service system settings define how services and service periods function in the tenant.
NOTE: The value in the Tenant Editable column indicates whether or not the system setting can be edited by a user.
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Yes — A user (with the appropriate role and security authorities) can edit the system setting value in the Admin application, as well as return it to the default value. Refer to Edit System Settings.
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No — The system setting can only be edited by a Gotransverse representative. Contact Gotransverse Technical Support before editing the system setting to ensure the change will not cause issues within the tenant.
Name | Description | Data Type | Possible Values | Default Value | Tenant Editable |
---|---|---|---|---|---|
|
Align the first service period of a subscription to the specified day of the month. |
Integer |
NULL |
0 |
No |
Allow setting of the service period end date |
When TRUE, allows user to set the end date of the first service period. |
Boolean |
TRUE FALSE |
FALSE | Yes |
|
Cascades the recurrence of the subscription to its addons when a change service changes recurrence. |
Boolean |
TRUE FALSE |
FALSE |
Yes |
|
Specifies the default service renewal price. Possible values are: PRODUCT — the product price will be used for the new service SERVICE — the current service price will be used for the new service. |
List |
PRODUCT SERVICE |
PRODUCT |
Yes |
|
When TRUE, users can override the Valid To date on a service discount. |
Boolean |
TRUE FALSE |
FALSE |
No |
|
Enables Service Adjustments in Gotransverse. |
Boolean |
TRUE FALSE |
FALSE |
No |
Enable suspension of billing for recurring services and related one-time fees when a service is in suspended status. TRUE: Pauses billing of these charges for all services while in a suspended status. FALSE: Does not pause billing of these charges. If this setting is set to TRUE, a billing account cannot be changed to Deactivated status if any services for that billing account is in a Suspended status. Refer to Change Account Status (Accounts application) or Edit Billing Account (Customer Billing application). |
Boolean |
TRUE FALSE |
FALSE |
Yes |
|
Enable the Service Invoice Charges Register. |
Boolean |
TRUE FALSE |
FALSE |
No |
|
Maximum number of Add-On service levels allowed in a service hierarchy. |
List |
1 2 |
1 |
No |
|
Maximum number of services displayed on service hierarchy. |
Integer |
NULL |
100 |
No |
|
Set the default charge percentage value pre-selected in the UI or processed by default if no value is provided via the API 2 resume service endpoint. |
Decimal |
0.000 - 100.000 |
100.000 |
Yes |
Topic updated: 04/2024.