Customer Detail by Agreement Expiration Report Details

The Customer Detail by Agreement Expiration report shows those customer accounts that have expiring agreements including account details and service name. The report also includes total number of accounts.

The Customer Detail by Agreement Expiration report is a standard report located in the Customer folder of the Reporting Tool found in either the Standard Reports or Reporting applications. The default sort order for this report is by Customer Name. For descriptions of the filters you can use, refer to Report Parameters List.

The following table describes the output columns:

Customer Detail Agreement Expiration Report Output Fields
Column Description

Customer Name

Name of the person or company associated with this account.

Account Number

Unique customer account number.

Email Address

The email address associated with the customer's account.

Service Name

The name of the service or product the customer has purchased.

Referral

Indicates who referred this customer.

Expiration Date

The day on which the service ends.

Renewal Action

Indicates the configured action that occurs to the subscription when the agreement ends.