Adjust Invoice

The menu option to adjust an invoice has been removed. Gotransverse recommends using one of the following options if an invoice was issued with an error:

• Use the Reverse, Reissue, and/or Adhoc manual invoice feature to create an adjusting invoice based on existing invoice(s). Refer to Reverse Invoice, Reissue Invoice, or Manual Invoices.

• Add a manual charge based on an existing invoice item charge, which will be billed on the next bill cycle. Refer to Manual Charges.

The following options are available but are not recommended, because there is no way to link the adjustment to a previously-issued invoice item charge:

• Add a debit adjustment to be billed on the next bill cycle.

• Add a credit adjustment to be applied to a specific invoice or leave open on the account.