Contacts

Contacts identify whom to contact about a billing account. You can associate multiple addresses, phone numbers, and email addresses with a customer billing account. A billing address might be required for certain payment methods, such as credit card. Contacts can be added when you set up a payment method or on the Account Details window. Contacts can be viewed, added, or edited on the Account Details window. An account can have an unlimited number of contacts.

Contact emails for the customer account can be added in the Accounts application. Refer to View Customer Account Details for more information.

If a single postal address is provided, by default that address is assigned to all the following postal address types:

  • Service postal address

  • Billing postal address

  • Shipping postal address

You do not have to create a separate contact if the person that you sold to is also the person that you are billing. You can use one contact for the billing address and the service address.

Refer to the following topics for additional information about contacts: