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Payment Retry Reason Code Groups

Payment Retry Reasons can be grouped by error codes so that you can further configure your retry schedule based on the type of payment failure. At this time, these items are only configurable via the GTV API endpoints and are read-only in the user interface. To view the details about available Payment Retry Reason Code Groups:

  1. Navigate to your billing account and click the Setup tab.
  2. On the Setup page, click the Payment Retry Reason Code Groups tab.
  3. Here you can find a list of available Payment Retry Reason Code Groups.
  4. To see the details about the Reason Code, click the information icon in the Details column. You can find available Reason Codes in the pane that appears.
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