Pending Charges

Pending charges are charges that haven’t been invoiced or billed yet such as one-time charges and usage activity events.

Viewing Pending Charges

Gotransverse provides a way to view all your pending charges via the Pending Charge Summary view, One-Time charges summary, and Usage Events detail.

To see the information about Pending Charges associated with the given billing account:

  • Navigate to the desired billing account, click the More tab, and then select Pending Charges.

On the Pending Charges page, you can see the Current Billing Period and associated Pending Charges.

You can also view One-Time Charges and Usage Activity Events:

  • One-Time Charges: Lists all one-time prices for the recurring, add-on, and one-time products. One-Time Charges are view only.
  • Usage Activity Events: Lists all usage events received by GTV from the API. You can edit and void existing usage events if desired. With API 2.0, you can also post, simulate, and void usage events, and retrieve existing records.

Editing a Usage Event

After the usage event is posted with API 2.0 or through the Usage File in UI 1.0, you can edit it in the Pending Changes tab in UI.

  1. Navigate to the desired billing account, click the More tab, and then select Pending Charges.
  2. Click the Usage Activity Events detail tab, find the usage event that you want to edit and under Actions, click the ellipsis button , and then select Edit Event.
  3. In the Edit Usage Activity Event window that opens, edit the desired fields:
    • Reference ID: Enter a new Reference ID.
    • Sequence ID: Enter a new Sequence ID.
    • Note: When you edit a Reference ID or Sequence ID, a new usage event is created.

    • Unit of Measure: Select a new unit of measure.
    • Amount: Enter a new usage amount.
    • Description: Enter additional information about the usage event.
    • Date: Enter a new date and time when the usage event should be sent.

      Note: You can add more fields by clicking the Configure Fields button.

  4. Once you have completed editing the usage event, click Edit Event.

Voiding a Usage Event

After the usage event is posted, you can void it which will remove the usage event record from the list of posted usage events. After you void a usage event, associated charges will not be billed to the billing account. Usage events cannot be reinstated after being voided.

Note: Usage that has been processed by SVS cannot be voided.

API 2.0, you can also void, retain voided usage records, and retrieve details about voided usage events. Gotransverse stores the voided usage event records including the charges that are returned to the user only if the Enable Retention of Voided Usage Event system setting is set to True prior to voiding a usage event.

To void a usage event:

  1. Navigate to the desired billing account, click the More tab, and then select Pending Charges.
  2. Click the Usage Activity Events detail tab, find the usage event that you want to edit and under Actions, click the ellipsis button , and then select Void Event.
  3. In the Confirmation window, click Yes. The event removes from the table and will not be billed to the billing account.