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Bill Cycle

A bill cycle is the period of time between invoices for which service and usage charges are calculated and allowances are measured.

Bill cycles are recurring and typically set to repeat on a defined basis. For example, you might send invoices to customers on the first day of the month for services provided the previous month. The length of a bill cycle can vary and can be daily, weekly, semi-monthly, every-other week, monthly, quarterly, or annual.

How Do I Access a Bill Cycle?

When you create a billing account, you assign the account to a previously configured bill cycle. Bill cycles are currently configured and approved in the previous version of the TRACT user interface.

What Happens When a Bill Cycle Runs?

After the closing date of a bill cycle, it runs automatically and the next bill cycle begins. TRACT uses the beginning and closing dates of a bill cycle to calculate, track, and invoice the charges owed by your customers, including taxes you set. After a bill cycle runs, it usually requires approval. Afterward, invoices to your customers are sent either as paper statements from you or e-mailed invoices directly from TRACT.

A Bill Cycle run initiates the following processes:

  • Calculates activity, recurring charges, one-time fees, and taxes for each Customer on this Bill Cycle.
  • Gathers the Customers' Account information including all adjustments that have been entered. This process repeats until all customers for the bill cycle have been processed.
  • Creates the Key Performance Indicators (KPIs) for the Bill Cycle.
  • Provides Invoices for inspection.

Occasionally you might need to invoice a customer outside of their usual bill cycle. In that case, you can initiate a Bill on Demand process that invoices the individual customer. Bill on Demand is processed in the same way a regular bill cycle is processed.

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