Welcome to the

Gotransverse Help Site

The Gotransverse help site includes a user guide, knowledge base articles, and other references to help you get started or learn more about using the Gotransverse billing and revenue management platform.

Where to Start

What’s New

List of new or updated topics.

Using This Site

Navigating and searching this site.

Overview

Features and first steps.

Knowledge Base

Learn more about how Gotransverse works.

Features

Setup

Create prerequisites needed for accounts, products, and sales.

Billing

Create, view, and manage bill cycles and bill batches.

Customers & Accounts

Add customers and billing accounts.

Products

Create products to sell to your customers.

Orders

Add and manage orders.

Mediation

Normalize, aggregate, and transform your event data.

Usage

Find or create usage events.

Services

View and manage services.

Invoices

View invoices and manage invoice.

Payments

View, create, and apply payments.

Dunning

Set up tiered dunning plans to assist with collection of accounts receivable.

Revenue Management

Create transactions based on billing activity.

Reports

Run pre-defined reports.

GTV-Connector

Send information to external systems.

Admin

Set up system settings, users, and integrations.

For information about the API features, please visit the API 2.0 Help Site.

Contact Us

For comments, suggestions, or questions regarding any content on the Help site, please contact the Documentation Team.

For technical support questions, contact our Gotransverse Technical Support. To view or create support tickets, visit the Support Help Center.