Manage Voided Usage Events

You can void posted usage events with API 2.0. Up to fifty usage events can be voided in a single bulk action. A voided usage event will not be billed to the billing account.

Usage events can be voided in the Gotransverse UI in the Customer Billing application. Additionally, a usage file can be voided in the Usage File Management module of the Rating and Billing application.

Considerations

Consider the following when voiding usage events:

  • Usage event that have been billed cannot be voided.

  • Usage event that has been processed by SVS cannot be voided.

  • Usage events cannot be reinstated after being voided.

  • Voiding a usage event removes a usage event record from the list of posted usage events.

  • Voided usage events are only retained if the Enable Retention of Voided Usage Event system setting is set to True prior to voiding usage events.

 

 

 

Last Updated: 11/2023.

 

Refer to the following topics for more information: