Dunning

The Gotransverse Dunning API supports dunning and payment retry features which automate the communication and collection of accounts receivable.

Refer to the Dunning API Reference Documentation External Link to see a list of endpoints, methods, request and response payload examples, and to try out the API in a live mode.

Terminology

  • Dunning — Dunning plans define the strategy for communicating with customers regarding past due invoices. Dunning plan tiers define what kind of communication and actions are taken as invoices exceed past due thresholds.

  • Payment Retry — Payment retry schedules define how to automatically retry failed payments based on the failure reason code provided by the payment processor.

 

Refer to the following topics for more information:

 

 

 

Topic Updated: 1/2025.